Frequently Asked Questions

About Club Scout

We want to get started with Club Scout. What should we do?

It's easy. Just head over to our Get Started page and enter your club's name and email address. From there, you'll be able to submit any logos or artwork your club has and pick out some of the gear you'd like to get for your club. If your club doesn't have a logo or design already, that's no problem. We'll reach out to you within 48 hours and get you all set up.

Does Club Scout only work with college clubs?

No! While we work primarily with college clubs, we’re happy to work with any sort of club or organization that needs easy gear. Just head over to our Get Started page and we'll set you up.

Gear/Product Options

What kinds of gear do you offer?

We're a one-stop gear shop for student-run clubs, so we have a huge range of options (most with no minimum order amounts). We do everything from everyday apparel like t-shirts and tank tops to team gear like uniforms and warmups. Check out our Gear Options page to learn more.

If your club needs something that you don't see listed there, just head over to our Contact Us page and let us know. We'll make it happen for you!

How much do things cost?

We know most students aren't flush with cash, so we try to keep our prices as low as possible. We're usually less expensive than the gear you'd find in your school's bookstore.

Artwork & Design

How do we submit our club's logo/artwork?

There are two options to get us your logo/artwork. You can upload it on our Artwork page, or if you have several files, you can send them all to us via email at artwork@goclubscout.com.

My club doesn't have a logo.  Can you make one for us?

No problem.  Most custom artwork and designs are done at no extra charge.  Head over to our Artwork page to tell us about your ideas and your club and we'll take it from there.

Can we design our own gear?

Definitely. If you have some designs already made up, just send them over to us at our Artwork page and we'll add them to your club's shop.

Shipping & Delivery

How long will it take to get my gear once I place my order?

Most orders are delivered within 2 weeks of the order date.  Sometimes, special orders (like team uniforms) can take a few weeks to be delivered, but if this is the case, it will be made clear on the product pages before you place your order.

How can I track my order?

As soon as your order ships out, you'll receive an email with a tracking number and a tracking button. Either click the tracking button or copy the tracking number and enter it in the Track Your Order page here.